Regardless of whether you are already a customer with us, or if you are wondering whether information screens are something for you and your company, you should know that we are here for you! We think it’s great to help people succeed with PinToMind, and we’re happy when you enjoy using our solution! Get to know our friendly support team and read more about support at PinToMind in this post. 👇
Say hello to our support team!
This is Leif, Sara, Te’ena and Jon Kristian – our support team, who
- are always helpful and friendly! 🥰
- explain larger and smaller issues in a simple and understandable way 💬
- welcome all kinds of questions and follow up until the issue is resolved. 💫
PinToMind’s support pages
The goal with our support pages is to give useful and efficient self-help. Many people think it’s great to be able to figure things out without having to ask. 💪
The support team therefore works regularly to create and publish good support articles and helpful guides, and keep them up to date. But there is no requirement from us that you start there. For us, it is important that you get help in the way that suits you best.
Direct contact with the support team
Therefore, you are also very welcome to contact us when you have a question. We always respond as soon as we can and customers are often pleasantly surprised by how quickly they receive a response from us. ⚡️😊
Would you rather talk to us over the phone? Then you can simply send us your phone number to email@example.com, and we will give you a call. If it doesn’t suit you when we call, we will make an appointment for a more convenient time. 📱
Our support team meets you in a friendly and solution-minded way and focuses on making things simple and understandable - so that you will succeed! 🙌😊
By the way, did you know that you can write to us in English, Norwegian, Swedish or Danish, and expect to receive an answer in the same language? 🇬🇧🇳🇴🇸🇪🇩🇰
World’s best support?
“You have a fantastic product which you also follow up very well. I am pretty sure that you have the best customer support in the world!”, says Rickard Nordin at Härnösand Upper Secondary School.
We humbly want to express that we are not world champions in anything. But it is SO nice to hear how the experience of our customer support is, because one of the core values here at PinToMind is just that: To be helpful!! 🌟
For us, helpfulness is both about our product being useful and uncomplicated to deal with, as well as us being available for our customers.
In short, it’s always you who needs help that is at the top of the support team’s list of priorities! We welcome you to visit our support pages or to contact us if there is anything we can be of help with! 😊