Check your screens - 3 tips to ensure updated screens
We are proud to be able to say that PinToMind is a stable solution, which is up and running 24/7 - that part we take care of. 🙌😊 And yet you will sometimes experience problems with screens that are not updated or that go black. The reason for this is most of the time found in the fact that the hardware you are using needs a little service. Below we have gathered a few easy tips for you so that you can better ensure that your equipment works optimally. ✅
1. Check that your screens are online
Does your screen not display the content you would expect? Log in and make sure the screen is online. Is it offline? If so, we recommend having a look at this support article.
2. Have a look at the screens
Make it a habit to take a quick look at the screens as you walk past them. Then you will be able to see if something does not look like it should, and if so, make sure to fix it as soon as possible.
3. Perform a screen service
In order for the screens to work optimally, from time to time they need a little care in the form of a service, so that both firmware and Player app are updated. Firmware is the “operative system” in the screens, and our app is “the program” that is used to display the content.
Regarding hardware, we recommend that you find support articles for such updates at our support pages. Go to the section for hardware at the bottom of the page, and click on the category that fits for your hardware, and the relevant article there. Not all types of hardware are good fits for displaying public screen content. Therefore it can be smart to check if your hardware is among what we recommend here.
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We would also like to remind you that it is possible to upgrade old screens with a Ugoos mini PC for prolonged lifetime. It is an environmentally friendly and cheaper alternative than buying a new screen, and yet it does provide you with the newest software. You can not really expect a screen to last for more than 3-5 years, so it is a good idea to have a plan for renewal and replacement of screens over time.
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PS: We have lots of useful support articles on our support pages. Take a look there if you are wondering about anything, and contact us at support if you need help with anything. We are more than happy to answer your questions! 😊
PPS: And when you are already out and about checking on your screen: Wipe it clean from dust and smudges at the same time! It doesn’t help with nice content if the screen itself is dirty. 🥴 Perfection is an updated AND clean screen! 💫🤩